Free Shipping on Returns as easy as 1 - 2 - 3
At Tanga.com, we want our customers to shop with confidence!
Our customer service team strives for 100% customer satisfaction, which is why we’ve made returns free, easy & hassle-free!
- Contact our Customer Service Team for easy return instructions.
Changed your mind? Simply return the item back to us within 15 days of receipt, and we will issue a refund. Contact us for return instructions to ensure your refund is quick and easy!
Defective or damaged? Please accept our apologies & contact us for return instructions. We must receive these items back within 30 days of receipt* to issue a refund.
*Please note that we may ask for photos on occasion. This helps us correct issues faster and helps us create better future experiences!
We will issue a return shipping label for free and easy returns.
- Note: The following electronic items must be returned within 15 days of receipt to receive a refund:
- Computer hardware
- Digital cameras
- Cell Phones & Smartphones & Smartwatches
- GPS units
- Digital music & video players
- Headsets & Headphones
- Portable video players
- Printers (including 3D printers)
- 3D printing supplies & products
- Video Game Consoles
Be sure to include the following with your message:
- Order Number
- Item/Quantity you wish to return
- Reason for return
Final Sale Items: Some of our items are marked as final sale. We cannot accept returns or issue refunds on these items, unless they are defective or broken.
- Package your returned item & ship.
Carefully package the item to be returned along with ALL original packing materials and accessories.
Please ship within 5 days of the date the return label was sent to you, as our warehouse must receive it within 10 days of the label date to issue a refund.
- Get your money back!
Once we receive your return, we will verify that the item is identical to the brand, specifications, item description & condition* of your original purchase.
- Note: If your item was sold to you in “New” condition, we expect that the item has not been worn, used or washed.
Once verified, we will issue a refund. This process takes 5-7 business days from the date of receipt.
- Note: If you are returning at item that is NOT defective or damaged, we will deduct a 15% restocking free from your refund.
The Return Process takes between 2-3 weeks from shipping date to receipt of refund (in most cases).