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Free Shipping Returns!

posted this on November 5, 2013, 10:45 AM

Free Returns as easy as 1 - 2 - 3

At Tanga.com, we want our customers to shop with confidence!

Our customer service team strives for 100% customer satisfaction, which is why we’ve made returns free, easy & hassle-free!


1. Contact our Customer Service Team for easy return instructions.

Changed your mind? Simply return the item back to us within 15 days of receipt, and we will issue a refund. Contact us for return instructions to ensure your refund is quick and easy!

Defective or damaged? Please accept our apologies & contact us for return instructions. We must receive these items back within 30 days of receipt* to issue a refund.

We will issue a return shipping label for free and easy returns.

  • Note: The following electronic items must be returned within 15 days of receipt to receive a refund:
  • Computers
  • Computer hardware
  • Camcorders
  • Digital cameras
  • Cell Phones & Smartphones & Smartwatches
  • GPS units
  • Digital music & video players
  • Tablets
  • Headsets & Headphones
  • E-Readers
  • Portable video players
  • Printers (including 3D printers)
  • 3D printing supplies & products
  • Video Game Consoles

Be sure to include the following with your message:

  • Order Number
  • Item/Quantity you wish to return
  • Reason for return


Final Sale Items: Some of our items are marked as final sale. We cannot accept returns or issue refunds on these items, unless they are defective or broken.



2. Package your returned item & ship.

Carefully package the item to be returned along with ALL original packing materials and accessories.

Please ship within 5 days of the date the return label was sent to you, as our warehouse must receive it within 10 days of the label date to issue a refund.


3. Get your money back!

Once we receive your return, we will verify that the item is identical to the brand, specifications, item description & condition* of your original purchase.

  • Note: If your item was sold to you in “New” condition, we expect that the item has not been worn, used or washed.

Once verified, we will issue a refund. This process takes 5-7 business days from the date of receipt.

  • Note: If you are returning at item that is NOT defective or damaged, we will deduct a 15% restocking free from your refund.  


The Return Process takes between 2-3 weeks from shipping date to receipt of refund (in most cases).


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